Design
Customer Support AI Chatbot
Fast Account Switching
Sun's Organic Garden
Slant'd
About
Resume
Design
Customer Support AI Chatbot
Fast Account Switching
Sun's Organic Garden
Slant'd
About
Resume
Design
Customer Support AI Chatbot
Fast Account Switching
Sun's Organic Garden
Slant'd
About
Resume
DESIGN
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ABOUT
RESUME
Joanna is a UX/UI designer in NYC.
As a UX/UI designer, I strive to create services that are intuitive and accessible. Having 4 years of experience, I am most passionate about designing digital tools that improve essential services for underserved communities.
See below for work ↓
Select Work
Customer Support AI Chatbot
AI | SAAS | UX RESEARCH | UI DESIGN
An omni-channel AI chat experience where users can chat with an AI agent to resolve inquiries.
CASE STUDY
Fast Account Switching
LOG IN | SAAS | UX RESEARCH | UI DESIGN
A multi-account log in experience where individuals can quickly switch between accounts.
CASE STUDY
Sun's Organic Garden
UI DESIGN | E-COMMERCE
Designing an online shop for organic Chinese tea and herbs.
CASE STUDY
Slant'd
UX RESEARCH | UI DESIGN | WEBFLOW
Designing a mobile and desktop website for Slant'd, a community organization for Asian American storytelling.
CASE STUDY
